Monday, January 14, 2008
Paul's Rules of Courtesy
There are a couple of things that I think are just common courtesy. First, answer your phone and emails within 24 hours. Now blind solicitations are the exception, but if you know the person call or message them back. Second, cell voice mails should not be full. If you really don't want to talk to someone, its better for them to leave you an unanswered message then for them to have to call multiple times with no assurance to receive a callback. Third, if you arrive or leave the office for the day and pass by someone's office, say hello or good bye. It really won't bother the person on the receiving end even if they are busy, it will make them feel good that you care. Fourth, when you make a mess, clean it up. This is for the coffee drinkers who unintentionally spill, but intentionally don't clean up. Fifth, (and I'm getting better at this) when you pass someone in the hall always acknowledge with a smile or friendly hello. And lastly, if you expect to have a conversation, don't start it on email. Have a great day!